Aleja Generala Tadeusza Bora-Komorowskiego 41 Centrum Serenada
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Convenient location
Professional service
Far from city center
Mixed experience with dining
8.2/10
Great
Rooms
8.0
Location
8.5
Service
8.8
Dining
7.5
Guest reviews
8.2/10
based on 7 reviews
4/5
based on 380 reviews
8.4
8.4/10 based on 1631 reviews
#122 of 269 hotels in Krakow based on Tripadvisor
Ted
United Kingdom,
February
2024
8.0/10
The hotel had really clean and fully equipped rooms that were spacious and clean, although a little bit old-fashioned. The service was top-notch, with all staff being very professional and friendly, especially the thorough and unobtrusive housekeeping team. The location was ideal for me, near where I needed to be, with secure parking and shuttle service to the town center. The dining experience was fine, and the facilities were satisfactory.
Rooms
8.0
My room was really clean and fully equipped, spacious, and clean, though it had a slightly old-fashioned vibe.
Service
9.0
The service was fantastic, all staff were professional and friendly. The housekeeping team was very thorough and unobtrusive.
Location
9.0
The hotel's location was ideal for me, very convenient and near where I needed to be, with secure parking and shuttle service to the town center.
Dining
7.0
The dining experience was fine, nothing extraordinary but satisfactory.
Facilities
7.0
The hotel had all the basic facilities one would need for a comfortable stay.
William
United States,
February
2024
8.4/10
My stay at the hotel was fantastic! The rooms were clean and spacious, and my daughter really enjoyed the breakfast. The staff was professional and friendly, making my experience even better. The location was convenient, especially if you're visiting the nearby attractions or the shopping center. However, the breakfast area could get a bit crowded at times.
Rooms
9.0
The rooms were really nice and clean, perfect for our stay.
Service
8.0
The staff, including the housekeeping team, was really nice and made sure we had everything we needed throughout our stay.
Location
9.0
The hotel's location was great, especially for those traveling by car. It's close to the shopping center and offers secure parking, plus a shuttle service to the town center.
Dining
7.0
The breakfast had a wide range of options and good quality, though it could get a bit crowded at peak times.
Facilities
9.0
The hotel has great facilities, like the secure parking and shuttle service, which made our stay even more convenient.
Alexandra
United Kingdom,
October
2023
8.4/10
I had a pleasant stay at the hotel. The rooms were nice and comfortable, and the service was professional. The location was convenient for our needs, being near the mall and aqua park. The dining experience was satisfying with rich options. The facilities met our expectations, providing a comfortable stay.
Rooms
8.0
The rooms were lovely and clean.
Service
9.0
The service was very helpful and professional.
Location
8.0
The hotel's location worked well for our needs, near a mall and aqua park.
Dining
8.0
The dining experience was very rich.
Facilities
9.0
The facilities provided a comfortable stay.
Convenient location
Far from city center
Richard
United States,
September
2023
8.0/10
The hotel is conveniently located beside the mall and water park, great for shopping or if you have kids. The rooms are simple but spacious, with a large TV and plenty of seating. The service is excellent, with staff quick to address any issues. The location is a bit far from the city center but a short taxi ride away from the main square. The dining options meet expectations with a wide variety of choices. Overall, a good value for money stay.
Rooms
7.0
The rooms were simple but spacious, with a large TV and plenty of seating.
Service
9.0
The service was excellent, with staff quick to address any issues.
Location
8.0
The hotel is beside the mall and water park, great for shopping or if you have children.
Dining
8.0
The dining options meet expectations with a wide variety of choices.
Facilities
8.0
The hotel offers a variety of facilities to cater to guests' needs.